dbt77's Privacy Policy

Introduction

dbt77 is a trusted online gaming platform in Bangladesh. We place the highest importance on our users' privacy, and protecting your personal information is a core part of our responsibility.

This Privacy Policy provides a detailed description of the information collected about you while using the dbt77 website and platform, how that information is used, and how it is protected. By using this platform, you agree to the terms described in this policy.

We recommend that you read and understand this policy in full. If you have any questions, please contact our support team.

Types of Collected Information

2.1 Personally Identifiable Information

When creating and managing an account on dbt77, we may collect the following personal information:

• Full name and identity document details
• Date of birth (for age verification)
• Mobile number and email address
• Residential address
• Occupation and source of income details (where required)

2.2 Financial & Payment Information

For processing transactions, we collect:

• bKash, Nagad, Rocket account numbers
• Bank account details (for bank transfers)
• Deposit and withdrawal history
• Transaction amounts and timestamps

2.3 Technical & Usage Information

Information automatically collected while using the platform:

• Device type, operating system, and browser information
• IP address and geographic location
• Site access times and session information
• Page visit history and click patterns
• Gaming activity and betting history

How Information Is Collected

dbt77 collects user information through various methods:

3.1 Information Provided Directly

When you register, manage your account, or contact our support team, you provide information to us directly. This information is given entirely at your own discretion.

3.2 Automatic Collection

Certain technical information is automatically collected during each visit to our platform. This includes the use of cookies, web beacons, and other tracking technologies.

3.3 Information Received from Third Parties

Some information may be received from trusted third-party service providers for the purpose of identity verification and fraud prevention.

Purpose of Using Information

dbt77 uses your personal information only for specific and lawful purposes:

• Account Management: To create, verify, and keep your account secure.
• Transaction Processing: To complete deposits and withdrawals safely.
• Service Improvement: To further improve the platform experience.
• Security Assurance: To prevent fraud and unauthorized access.
• Age Verification: To ensure access is limited to those aged 21 or above.
• Legal Compliance: To comply with applicable laws and regulations.
• Customer Service: To resolve your questions and complaints promptly.
• Responsible Gaming: To monitor your gaming habits and take protective measures.

Information Sharing & Disclosure

dbt77 may share your personal information in limited circumstances and only for the reasons listed below:

5.1 Service Provider Partners

Certain information may be shared with trusted third-party service providers for the reliable operation of our platform, such as payment processing services and technical infrastructure providers. These partners are obligated to comply with our privacy standards.

5.2 Legal Requirements

We may be required to disclose information when mandated by a court order, government directive, or legal obligation. In such circumstances, we will make every effort to notify you in advance where possible.

5.3 Fraud Prevention

Information may be shared with relevant authorities when required for investigating active fraud or criminal activity. This is essential for the protection of us and all our users.

5.4 Business Restructuring

In the event of a company merger, acquisition, or restructuring, user information may be transferred to the new entity. However, the terms of this Privacy Policy will continue to apply in such cases.

Cookies Policy

The dbt77 website uses cookies and similar tracking technologies. Cookies are small text files stored on your device that help improve your experience.

6.1 Types of Cookies

• Essential Cookies: Necessary for the basic functionality of the platform — login sessions, security verification.
• Functional Cookies: Remember your preferences and settings, improving the user experience.
• Analytical Cookies: Analyze site usage patterns to help improve the service.

6.2 Cookie Control

You can control or disable cookies by changing your browser settings. Please note, however, that disabling certain cookies may limit specific features of the platform.

Data Retention

dbt77 retains your personal information only for as long as necessary. We consider the following factors when determining the retention period:

• The duration your account remains active.
• Legal and regulatory obligations — records of certain financial transactions must be kept for a specified period.
• The need for protection against disputes or claims.
• Fraud prevention and security reasons.

Certain information may be retained for legal purposes even after an account is closed. Once the retention period ends, data is securely deleted or anonymized.

Your Rights

As a dbt77 user, you have the following rights over your own personal information:

8.1 Right to Access Information

You may request a copy of the personal information we hold about you at any time. We will respond to your request within a reasonable time.

8.2 Right to Correct Information

If any information in your account is incomplete or incorrect, you may request a correction. Contact our support team and we will make the appropriate correction.

8.3 Right to Delete Information

In certain circumstances, you may request that your personal information be deleted. However, this right may be limited in cases of legal obligations or ongoing investigations.

8.4 Right to Restrict Processing

In certain circumstances, you may request that processing of your information be restricted. This applies in situations under investigation or where the accuracy of the information is in dispute.

8.5 How to Exercise Your Rights

To exercise any of the above rights, please contact our support team. We will verify your identity and process your request within a reasonable time.

Security Measures

dbt77 adopts industry-standard technical and organizational measures to protect your information:

• SSL Encryption: All data transmission is protected by SSL/TLS encryption.
• Secure Servers: Our servers are maintained in a controlled environment and undergo regular security audits.
• Access Control: Only authorized personnel have access to the information they need.
• Regular Review: Our security measures are regularly reviewed and updated.
• Two-Factor Authentication: An additional verification layer is used for account security.

Policy Changes

dbt77 may update or change this privacy policy from time to time. Reasons for changes may include:

• Legal or regulatory changes.
• Addition of new services or features.
• Technical upgrades.
• Adoption of best practices.

For significant changes, we will notify you at the mobile number or email associated with your account. It is your responsibility to review this page regularly and stay familiar with the latest policy.

Continued use of the platform after the updated policy is published will be understood as your consent to the revised terms.

Contact & Complaint Resolution

If you have any questions, concerns, or complaints about this privacy policy, feel free to contact the dbt77 support team. We are committed to responding quickly and effectively to any privacy-related matters.